Articles by Dave Fort
July 12th • 9 min read
Understanding the Pricing Models of Premium Data Importers: An In-Depth Comparison of Providers
The embeddable data importer industry is still in its infancy, so understanding the pricing models among different vendors can be a daunting task. In this blog post, we will explore the prevailing billing models and billing periods that you are likely to come across. We'll dive into how providers structure upcharges for premium features and […]
June 30th • 3 min read
The Hidden Links Between Data Onboarding and Churn in B2B SaaS
Customer churn is the nemesis of many B2B SaaS companies. A slight change in churn has massive implications for your customer lifetime value calculation and, by extension, your financial model. A slight increase in average churn risk can mean the difference between profitability and bankruptcy. Data onboarding impacts churn by increasing customer affinity in at […]
June 30th • 5 min read
The Business Case for Data Onboarding
Given the high costs of customer acquisition in B2B SaaS, it is hard to overstate the significance of curtailing churn and bolstering retention. In this post, we summarize the literature about the drivers of retention and churn; explore how the data onboarding experience can impact revenue; and conclude with an ROI model that makes the […]
All Articles
Understanding the Pricing Models of Premium Data Importers: An In-Depth Comparison of Providers
The embeddable data importer industry is still in its infancy, so understanding the pricing models among different vendors can be a daunting task. In this blog post, we will explore the prevailing billing models and billing periods that you are likely to come across. We'll dive into how providers structure upcharges for premium features and […]
The Hidden Links Between Data Onboarding and Churn in B2B SaaS
Customer churn is the nemesis of many B2B SaaS companies. A slight change in churn has massive implications for your customer lifetime value calculation and, by extension, your financial model. A slight increase in average churn risk can mean the difference between profitability and bankruptcy. Data onboarding impacts churn by increasing customer affinity in at […]
The Business Case for Data Onboarding
Given the high costs of customer acquisition in B2B SaaS, it is hard to overstate the significance of curtailing churn and bolstering retention. In this post, we summarize the literature about the drivers of retention and churn; explore how the data onboarding experience can impact revenue; and conclude with an ROI model that makes the […]
Striking the Perfect Balance with Dromo: A Delightful Data File Importer
For any company that's tired of building and maintaining a data file importer, the choice to purchase an importer is easy. But choosing the right solution is more complex, because most entail a tradeoff: expensive and complicated, or cheap and threadbare. Dromo is the easy choice for many because it combines all the essential features […]
Getting a Spreadsheet Into a Database: A Primer for Customer Success and Operations Teams
Every day, thousands of operations and customer success teams are faced with the task of getting data out of spreadsheets and into databases. You'd think it would be a simple process. But it's a huge pain. Here's the issue: a core function of your database is to exclude unwanted or inaccurate data. Spreadsheets cannot make […]
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